Volunteer and Community Support Administrator

Department: Volunteer & Community Engagement
Reports To: Volunteer Experience Manager & Community Relationship Manager
Category: Hourly/Non- Exempt; Part-time
Location: Remote

About Save the Storks:

Save the Storks is a nonprofit life-affirming organization that serves women, men, and saves babies. Our dream for a future that includes Equal Access to Motherhood through our state-of- the-art mobile medical clinics, our innovative and medically focused National Partner Program, and empowering churches in America to stand up for life and serve moms, dads, and families in their communities.

Our organization is doing things different with a small but mighty team of experts working across the United States. We have 34 employees, 700 volunteers, and thousands of supporters who believe in our work.

The United States has lost over 65 million pre-born children since 1973, and until we recognize that a baby in the womb is a human being, millions more will not have the opportunity to live. It is only when we recognize that a woman in an unintended pregnancy deserves equal access to motherhood, just as a woman does with a planned pregnancy, that our society can be family centric once again. We believe that families serve as vital indicators of the overall health and well-being of a society, acting as the foundational building blocks that shape the social fabric.

The strength, stability, and functionality of families reflect the broader dynamics within a community. Health families provide emotional support, nurturing environments, and a sense of belonging, fostering the development of individuals who are better equipped to contribute positively to society.

Save the Storks believes that both the mother and the father of a baby deserve to have a voice, and that the community and local church must step up to provide love, compassion, and meaningful resources to single parents and couples who need extra support during the pregnancy and after the baby is born.

Thank you for embarking on this life-saving journey with us!

Job Summary:

The Volunteer and Community Support Administrator plays a vital role in overseeing the intake, onboarding, and engagement of volunteers, while also assisting with the management of service listings on the For Every Woman digital platform. This role involves direct communication with new volunteers, managing data in Salesforce (SF), and collaborating with the team on newsletter content and volunteer engagement strategies. The Volunteer and Community Support Administrator will also support community partnership data entry and verification, ensuring accurate and comprehensive listings on the organization’s digital platform. The ideal candidate will have strong organizational skills, a passion for community
engagement, and a proactive approach to helping maintain volunteer involvement.

Duties and Responsibilities:

Volunteer Management & Communication:

• Volunteer Intake: Handle the volunteer intake process by responding to volunteer applicants via email and phone to welcome them to the organization
• Engagement: Discuss volunteers’ interests and backgrounds through phone calls. Leave voicemail messages if the call is unanswered.
• Onboarding Coordination: Send the onboarding schedule and encourage volunteers to sign up as the next step in their journey.
• Documentation: Log all communications with volunteers in Salesforce, maintaining up-to-date records and notes.
• Support Onboarding Sessions: Assist with volunteer onboarding sessions when needed to ensure a smooth process.
• Newsletter Collaboration: Brainstorm ideas for the volunteer newsletter with the Volunteer Manager, focusing on volunteer recruitment, engagement, and retention.
• Reporting: Use SF tools to access and generate volunteer-related reports, ensuring an understanding of the data to inform future strategy.

Community Volunteer Data Management:

• Data Entry: Update and maintain the database of community organizations and partnerships, ensuring data accuracy and integrity.
• Data Verification: Review and verify existing database listings, correcting any errors or inconsistencies.

Research & Data Collection:

• Community Research: Conduct research on community organizations, programs, and resources, focusing on those that meet the For Every Woman Project Partner criteria.
• Data Collection: Collect, analyze, and compile accurate data to be added to the For Every Woman database.

Community Partnership and Vetting:

• Partnership Evaluation: Vet potential community organizations to evaluate their credibility, reputation, and alignment with the values and mission of the For Every Woman project.
• Reporting: Provide detailed reports and recommendations on potential partnerships based on the established vetting process.

Database & Information Management:

• Database Maintenance: Regularly update and maintain the FEW digital platform of community organizations, ensuring the integrity and accuracy of the information.

Content & Communications:

• Content Creation: Assist in creating content for social media and communication channels that highlight partnerships, community initiatives, and program success stories.
• Messaging: Support messaging efforts that promote the impact and outreach of the organization’s volunteer and partnership efforts.

Other tasks assigned as necessary.

Desired Qualifications:

• Strong organizational skills and attention to detail
• Excellent verbal and written communication skills
• Experience with volunteer management or community outreach (preferred)
• Proficiency in using CRM/Salesforce (or willingness to learn) for tracking and reporting
• Comfortable conducting research and compiling reports
• Ability to collaborate with a team and contribute to brainstorming sessions
• Passion for community service, supporting women, children, and families, and aligning with the mission of the For Every Woman project

Physical and Other Requirements:

• Prolonged periods of sitting at a desk and working on a computer
• Must be able to lift up to 50 pounds at times
• Travel required up to 5% of the year

To Apply For This Position

Due to the high volume of applications we are receiving, we will only be contacting candidates we are interested in pursuing. Please do not contact the Save the Storks office to follow up with your application unless we contact you first.